We're hiring a part-time Client Coordinator at Lush.

At Lush, the Client Coordinator is the first person our guests meet and the reason they feel cared for from the moment they walk in. It's one of the most important roles in the salon. If you love people, take pride in a beautiful, well-run space, and want to be part of a modern, drama-free team, we'd love to meet you.

Who you are

The technical parts of this role can be taught. What can't be taught is who you are, and that's what matters most to us:

You're genuinely warm. You have a friendly voice and an approachable, charismatic personality, and you make people feel welcome without trying. This is the single most important quality for this role.

You care about people. You notice when a guest needs something before they ask, and you take real satisfaction in making someone's visit better.

You stay composed and kind under pressure. When the phones are ringing, guests are arriving, and stylists are running behind all at once, you keep your calm and your smile.

You take ownership. You can work with little supervision, you see what needs doing and do it, and you follow through.

You're organized and detail-oriented. You believe a clean, efficient space is part of a great guest experience.

You learn quickly. New systems and processes don't intimidate you; you pick them up and put them into action.

You're a team player. You're glad to serve others and support the team, and you bring good energy to every shift.

What you’ll do

Warmly welcome guests, offer refreshments, and make every person feel looked after. Answer calls promptly and manage the schedule. Keep the salon clean, tidy, and inviting throughout the day. Introduce guests to current promotions and Kérastase products. This is an active, on-your-feet role in a lively salon.

What you’ll need

Comfort with an iPad, computers, and everyday salon technology. A high school diploma or equivalent. Prior guest service or hospitality experience is a plus but not required; the right personality matters more.

Why Lush

We're a luxury Kérastase partner salon with a black-and-white, modern aesthetic and a culture built on warmth, professionalism, and work-life balance. No drama, just a great team that takes care of guests and each other. We offer competitive pay for this role.

If this sounds like you, we'd love to hear from you.